Office Hours for your questions

What’s learning without Office Hours?

Dido keeps her door open to all crocheters with a Dido DIY Kit. Once a month, you can sign up and join these live online gatherings.

Important: Sign-ups close at the end of the day on Friday of that week.

After signing up, you’ll receive an email invitation the day before the session—so be sure to check your inbox (and spam folder, just in case)!

Looking forward to crocheting together!

Sign-up Deadline Office Hour Date/Time Sign-up Link
Signup by end-of-day April 18th, 2025
Office Hour is on April 20th, 2025, at 10am PST

Processing: Orders are typically shipped within a few business days. Shipping Fee: Shipping is charged at standard rates and typically takes 3 to 7 business days within the U.S. Free shipping is not available unless specified. Shipping to Hawaii, Alaska and Canada: takes an additional 2-3 weeks for delivery. Customers are responsible for any applicable costs, taxes and duties.

At Dido, we take pride in offering high-quality crochet kits designed to help you develop a lifelong skill. As a micro business, we appreciate your support and understanding of our policies.

Defective Products: Returns are only accepted if there is a defect in the product. If you receive a defective item, please contact us within 7 days of receiving your order with photos and a description of the issue. We will gladly offer a replacement or refund.

No Returns for Learning Difficulties: Learning crochet takes time and patience. While it may feel challenging at first, it is a skill that improves with practice. Please hold on to your kit and secret code—keep trying, and you’ll get there!

How to Request a Return: If you believe your product is defective, please email us at didocraftworks@gmail.com with your order details and photos of the issue.

Thank you for supporting a micro business and embracing the journey of handmade crafts! 💛

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