Privacy Policy
Effective Date: [03/20/2025]

  1. Introduction
    Welcome to DidoCraftWorks (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.didocraftworks.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
  2. Information We Collect
    We may collect the following types of information:
  • Personal Information: Name, email address, billing/shipping address, payment details, and other identifying information you provide when making a purchase or signing up for our services.
  • Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies and analytics tools.
  1. How We Use Your Information
    We use your information for the following purposes:
  • To process and fulfill your orders
  • To improve our website and services
  • To send you order confirmations, updates, and promotional materials (with your consent)
  • To enhance customer support and respond to inquiries
  • To comply with legal obligations
  1. How We Share Your Information
    We do not sell or trade your personal information. However, we may share your data with:
  • Service Providers: Payment processors, shipping companies, and other third parties that help us operate our business.
  • Legal Requirements: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred.
  1. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
  2. Data Security
    We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
  3. Your Rights and Choices
    Depending on your location, you may have rights regarding your personal data, including:
  • Access, correction, or deletion of your personal information
  • Opting out of marketing communications
  • Restricting or objecting to certain data processing activities

To exercise these rights, contact us at [Insert Contact Email].

  1. Third-Party Links
    Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
  2. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  3. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:

DidoCraftWorks
Email: didocraftworks@gmail.com
Website: www.didocraftworks.com

 

Terms and Conditions
Effective Date: 03/20/2025

  1. Introduction
    Welcome to DidoCraftWorks (“we,” “our,” or “us”). These Terms and Conditions govern your use of www.didocraftworks.com (the “Site”). By accessing or using the Site, you agree to be bound by these terms. If you do not agree, please do not use our Site.
  2. Use of the Site
  • You must be at least 18 years old or have parental consent to use this Site.
  • You agree to use this Site for lawful purposes only and in accordance with these Terms.
  • You must not misuse our Site by introducing viruses or engaging in unauthorized activities.
  1. Orders and Payments
  • By placing an order, you agree to provide accurate and complete information.
  • Prices are listed in USD and are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payments are processed securely through third-party payment providers. We do not store payment details.
  1. Shipping and Returns
  • Shipping: Orders are typically shipped within a few business days. Shipping is charged at standard rates and typically takes 3 to 7 business days within the U.S. Free shipping is not available unless specified.
  • Returns are only accepted if there is a defect in the product. To request a return, please email us at didocraftworks@gmail.com with your order details and photos of the issue, within 7 days of purchase. 
  1. Intellectual Property
  • All content on this Site, including text, images, logos, and designs, is owned by DidoCraftWorks and protected by copyright laws.
  • You may not reproduce, distribute, or modify our content without written permission.
  1. Limitation of Liability
  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Site or products.
  • We do not guarantee that the Site will be error-free or uninterrupted.
  1. User Accounts
  • If you create an account, you are responsible for maintaining its confidentiality.
  • We reserve the right to terminate accounts that violate these Terms.
  1. Privacy Policy
  • Your use of our Site is also governed by our Privacy Policy, which outlines how we collect and handle personal data.
  1. Governing Law
  • These Terms are governed by the laws of USA-WA. Any disputes shall be resolved in the courts of District Court.
  1. Changes to These Terms
  • We reserve the right to update these Terms at any time. Changes will be posted on this page.
  1. Contact Us
    If you have any questions about these Terms, please contact us at:

DidoCraftWorks
Email: didocraftworks@gmail.com
Website: www.didocraftworks.com

Processing: Orders are typically shipped within a few business days. Shipping Fee: Shipping is charged at standard rates and typically takes 3 to 7 business days within the U.S. Free shipping is not available unless specified. Shipping to Hawaii, Alaska and Canada: takes an additional 2-3 weeks for delivery. Customers are responsible for any applicable costs, taxes and duties.

At Dido, we take pride in offering high-quality crochet kits designed to help you develop a lifelong skill. As a micro business, we appreciate your support and understanding of our policies.

Defective Products: Returns are only accepted if there is a defect in the product. If you receive a defective item, please contact us within 7 days of receiving your order with photos and a description of the issue. We will gladly offer a replacement or refund.

No Returns for Learning Difficulties: Learning crochet takes time and patience. While it may feel challenging at first, it is a skill that improves with practice. Please hold on to your kit and secret code—keep trying, and you’ll get there!

How to Request a Return: If you believe your product is defective, please email us at didocraftworks@gmail.com with your order details and photos of the issue.

Thank you for supporting a micro business and embracing the journey of handmade crafts! 💛

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